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Privacy Policy

Last updated: July 31, 2025

At spaq, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered decision intelligence platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the service.

Information We Collect

  • Account information (name, email, profile data)
  • Usage data and analytics
  • Decision chains and reasoning data
  • Communication preferences
  • Device and browser information

How We Use Your Information

  • Provide and improve our AI decision-making services
  • Personalize your experience and recommendations
  • Communicate updates and important notices
  • Ensure security and prevent fraud
  • Comply with legal obligations

Data Security

  • End-to-end encryption for sensitive data
  • Regular security audits and penetration testing
  • Strict access controls and authentication
  • Secure data centers with redundancy
  • Compliance with industry standards (SOC 2, ISO 27001)

Your Rights

  • Access and download your data anytime
  • Request correction of inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Data portability to other services

Third-Party Services

  • Analytics providers (anonymized data only)
  • Cloud infrastructure providers
  • Payment processors (PCI compliant)
  • Communication services
  • No selling of personal data to third parties

Contact Us

  • Email: privacy@spaq.ai
  • Data Protection Officer: dpo@spaq.ai
  • Address: 123 AI Street, San Francisco, CA 94105
  • Response time: Within 48 hours
  • 24/7 support for urgent privacy concerns

GDPR & CCPA Compliance

We are committed to compliance with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). This includes providing you with notice about data collection, obtaining consent where required, and honoring your rights regarding your personal information.

For questions about this Privacy Policy, please contact us at privacy@spaq.ai